Our expertise, your prosperity.

Operating Philosophy

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“We can be knowledgeable with other men’s knowledge, but we cannot be wise with other men’s wisdom.”  

                                                                                                                                     ~Michel de Montaigne


Everyone develops their own wisdom—about their business and their life. It’s simple, but it’s not always easy. Our mission is to assist you in the process of developing your own  wisdom, however you define it. When you have wisdom about your life, you  have guideposts—a point of view that influences everything you do.


We don’t believe in off-the-shelf approaches  for complex issues. We do believe in customized assistance with  difficult challenges.

Learning Wisdom

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Leadership. Becoming an effective leader means becoming a whole human being.  “Everyday leadership” is crucial.  Too often we make leadership bigger  than us, beyond us…we make it about changing the world or being CEO of a  multi-national corporation.  So we give ourselves an excuse not to live  up to our potential—and we give everyone else a pass, too.


We help with everyday  leadership skills that can improve your daily life and the lives of  those around you. Everyday leadership also means taking into account the  intuition and emotions we all have, and treating them with the respect  they deserve. We work with you to become more satisfied and productive  in your work and your personal life, and then take those results to  craft a plan to continue the ever-evolving process.


We work with you and  your people to encourage the risk of being influential and capable. We  help you exercise everyday leadership by the things you do that  influence others…the things you do that help yourself and others become  more capable.  Little things make a big difference in the world—and in  people’s everyday lives.


Business. Learning and development are a means to an end. The end is improved  performance, influence, and satisfaction—in business and in life.  To  that end, we provide education, coaching, consulting, and training in a  variety of formats—in person, online, in the classroom, or in  combination.


Life. Learning the wisdom of true, everyday leadership has a profound impact on our day-to-day lives—and of those around us.


Spirit. Carl Jung, a psychiatrist and contemporary of Sigmund Freud, said that  life’s most fundamental questions are essentially questions about our  spirituality.  Learning our own wisdom helps us “live” those questions  daily—and into the amazing wisdom that presents itself.

Our Expertise

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We Ask Lots of Questions. We listen for the disconnects between what is and what should be. We  listen for information, ideas, opinions, pain points, unspoken concerns  and assumptions and, yes, for your business or organizational needs.


We also listen for employee needs. Because no matter how urgent or  glaring your business need, if employees don’t understand it…don’t get  behind it…or actively resist it…nothing much changes. We listen  carefully so we “get it.”

We then take the process one step farther: we want to really  “understand.” We want more than head knowledge. We want to feel what’s  going on.  In order to do that, we establish a dialogue about your  goals, your culture, and your climate. Dialogue is about more than just  two people or two parties talking openly. It’s a formal process that can  produce some amazing results, but it can be uncomfortable and take  time. We help ease you through that transition.


Create Learning That Increases Performance. Whether  you operate a for-profit enterprise or a not-for profit, we focus on  helping you identify solutions that meet your business needs.  Whether  your employees need to develop new skills, or get better at what they  already know how to do, we design learning and training specifically for  them.  We create everything from simple checklists, to a classroom  course, a multi-course curriculum, computer-based learning, or blended  learning that combines multiple ways of learning–so employees’ skills  are always fresh.

We have deep background in both instructor-led and self-paced,  e-learning development.  We provide train-the-trainer services for your  instructors to enable them to become expert facilitators. And, we can  train your  in-house course developers in state-of-the-art instructional  design so that they can continue to provide just what you need, when  you need it.


Document. A great deal of what your organization  does literally walks out the door each day. Huge amounts of your  company’s intellectual capital resides in your people’s heads,  undocumented.

We document what you and your people already do, and we look for ways  you might do it better. We look into your existing materials and  procedures, interview and observe your staff experts (and even some of  your underperforming staff), and then organize and consolidate our  findings into a body of knowledge. We can also help you establish a set  of organizational competencies that you can use to objectively measure  your progress. By increasing the usability of your processes and  procedures, the value of your intellectual capital increases and it  stays where it belongs—in your company.


Consult, Coach, Mentor. We go beyond the usual  consulting engagement. We can mentor you and your staff, join your  project team as a member, or even lead the team for a time. We tailor an  intervention that fits the specifics of your needs.

Asking for help in the form of a coach or mentor isn’t a sign of  weakness. It’s a sign of mature leadership, and a first step in the  process of learning to create your own wisdom.

Richard Head, President

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Richard Head is an accomplished  management consultant, trainer, training manager, and coach.  His areas  of expertise include: coaching; leadership development; presentation and  facilitation skills; supervision; change and transition management;  voice over for instructional media and for radio and tv commercials; and,  instructional design and delivery for the classroom and online.


Background

Richard has consulted and conducted training sessions in the United  States, Canada, Mexico, Argentina, England, and Thailand. His training  and consulting have been delivered to companies as diverse as the  Defense Information Systems Agency (Dept. of Defense), U.S. Air Force  Airman Leadership School,  Department of the Treasury, the Federal  Aviation Administration, the Social Security Administration, General  Dynamics, Boeing, Sprint, and Intertek. He developed the courses and  facilitated a five-year Leadership Development curriculum with DISA, and  he developed the courses and facilitated a multi-year  leadership development and executive coaching program with the Federal  Aviation Administration.


As Director of Training Delivery for H&R Block in Kansas City,  Richard directed a major redesign and deployment of a nation-wide,  classroom-based tax training program, and he spearheaded H&R Block’s  use of online tax training.


Richard recruited and trained subject matter experts and consultants  as Director of Training for the American Management Association’s  Padgett-Thompson Division.  His specialty areas included Leadership,  Negotiation, Communication, and Staff Development. With a talent for  simplifying technical topics, he then coached subject matter experts in  business operations areas such as OSHA Compliance, Finance and  Accounting, Lean Manufacturing, Desktop Software, and Warehousing and  Inventory Control. During his 16 years at AMA he also directed the  Program Development and Online Education groups. Richard helped  establish training and consulting practices for AMA strategic partners  in England, Thailand, and Argentina, and he then recruited and trained  business consultants in those countries.


An part of his communications expertise, Richard has performed voice  overs for numerous television and radio commercials, instructional  videos, and online courses. Clients include Jiffy Lube International,  Intertek, American Management Association, H&R Block, ARMA  International, and National Seminars Group.


A former social worker specializing in adult education and  development, Richard has an extensive background working for  not-for-profit organizations where he has served in Executive Director and Deputy Executive Director roles.


Education, Licenses, Certifications

    Master of Social Work, University of Kansas (KS License: LMSW0386)
    Bachelor of Arts, Psychology, University of Kansas
    Certified On-Line Instructor, Walden Institute (Walden University)
    Coaching by Design, Johnston Consulting Group
    Private Pilot (ASEL)
    Amateur Radio & Community Emergency Response (ARES and CERT)

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Contact

Learning Wisdom, LLC

17956 Donahoo Road

Tonganoxie, KS 66086

913.724.4200

richard@learningwisdom.com